FAQS- Giving Questions

Q: Is it safe to give online?
Yes. In many ways giving online is safer than writing a check.  Your credit card information is encrypted so that the church may only access the last four numbers of your card, in the same way you might see on any receipt from a retail store. 

Q: What cards are accepted for online giving?
Neighborhood Church is able to accept Visa, MasterCard, American Express, and EFT (Electronic Funds Transfer) from your bank account.

Q: Are there any fees involved with giving online?
Not to you.  You will not pay any fees with an online contribution. 

Q: Can I make a one-time contribution?
Yes. The online payment portal allows you the option of either making a one-time contribution or setting up a recurring contribution.  For a one-time contribution you can designate that the payment be made immediately, or for both one-time and recurring, you can schedule the contributions to be paid on the date(s) specified by you.

Q: When will contributions be taken from my account?
Contributions will be taken from your specified bank account within 48 hours of the date you requested. This allows time for the contributions to process through your bank and the church’s bank.  If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.

Q: Can I designate my gift to particular cause?
Yes, you can designate your contribution to go towards tithes & offerings, missions, Stafford Academy, and more. Neighborhood Church retains administrative control over the gifts that it receives.

Q: Does it matter which Internet browser I use?
No, any browser will work.

Q: I have additional questions about your online giving that have not been addressed.  Who can I talk to? For additional questions about online giving please contact us at  (503) 638-8765, or email info@theneighborhoodchurch.org and you will receive a response from our staff as soon as possible.